Frequently Asked Questions
Everything you need to know about professional grooming tools and service.
What is the standard shipping time for orders?
We process most orders within 24 hours. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for urgent shop needs.
Do you offer warranties on electric clippers and trimmers?
Yes, all professional electronics sold by Magnus Barber Supply come with a one-year manufacturer warranty covering defects in materials and workmanship.
What is your return policy for open liquids or shears?
For hygiene and safety reasons, we cannot accept returns on opened liquids, pomades, or used shears. Unopened items in original packaging can be returned within 30 days.
Are your products authentic and professional-grade?
Absolutely. We are an authorized distributor for all brands we carry, ensuring that every blade, chair, and tonic is 100% authentic and designed for high-volume barbershop use.
Do you offer bulk discounts for barbershops and salons?
Yes, we provide tiered pricing for bulk orders. Please contact our sales team directly or apply for a professional account to view wholesale pricing for your business.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Shop Pay and Klarna to help you upgrade your station equipment easily.